OpenAI8 дней назад
Field Engineer
Зарплата не указана
Полная занятостьSan Francisco
Обязанности
- 01Serve as an engineering owner for keeping a fleet of robotic workcells online in daily operation
- 02Diagnose, fix, mitigate, or escalate issues spanning mechanics, electronics, controls, software interfaces, logs, and configuration
- 03Partner closely with technicians, operators, and engineering teams to improve scalable fleet support processes
- 04Build or spec lightweight hardware and software tools that improve monitoring, diagnostics, recovery, and handoffs
- 05Create documentation, SOPs, and diagnostic playbooks that turn engineering insight into repeatable floor practice
- 06Bring up and support prototype systems, then help transition them into scalable operations as they mature
- 07Manage, triage, and respond to inbound tickets while maintaining clear issue history, ownership, and escalation paths
- 08Write lightweight analysis scripts to identify fleet trends, recurring failures, and opportunities to improve reliability
- 09Provide concise failure reports and operational feedback that help engineering teams improve system design
Требования
- 01Have 5+ years of experience supporting electromechanical, robotic, automation, or human-in-the-loop systems in production, R&D, lab, field, or operational environments
- 02Can independently troubleshoot messy real-world failures under time pressure, where symptoms and root causes are often different
- 03Are comfortable working across mechanical, electrical, controls, and software boundaries, including logs, configurations, and basic software debugging
- 04Have strong organizational habits around tickets, documentation, shift-to-shift communication, and follow-through
- 05Communicate clearly with operators, technicians, shift managers, and engineers, especially when uptime and clarity matter
- 06Love getting hands-on with physical systems and running complex issues to ground without adding unnecessary complexity
- 07Hold a Bachelor's degree in Mechanical Engineering, Electrical Engineering, Mechatronics, Robotics, Computer Engineering, or a related field
Условия
- 01Role will be based in San Francisco, CA 5 days per week
- 02Offer relocation assistance to new employees