Cloudflare9 дней назад
Senior Customer Engineer - Washington DC
Зарплата не указана
РЫНОК
15 000 ₽медиана по профессии
Tech Lead / Team Lead · 43 вакансий с указанной зарплатой
5 250половина предложений: 11 466–20 4581,2 млн
Работодатель не указал зарплату — сравните с рынком сами.
Hybrid
Обязанности
- 01Identify and map customer initiatives and business problems to Cloudflare solutions
- 02Build relationships and technical champions within customer accounts
- 03Develop and present customer presentations at every Enterprise Customer’s organization level
- 04Lead demo and proof-of-concept activities for Cloudflare prospects and customers
- 05Demonstrate your expertise of Cloudflare with your peers through the creation of professional content, including white papers, blog posts and other knowledge sharing activities
- 06Represent and evangelize Cloudflare externally at Developer, Community, Technology, Cybersecurity and Industry focused events with thought leadership and expertise
- 07Apply in-depth vertical knowledge or domain expertise
- 08Advise on best practices
- 09Partner closely with Account Executives to lead technical discovery, build bespoke architectures, and deliver compelling product demonstrations and Proof of Concepts (PoCs) across Cloudflare’s portfolio (Security, Networking and Developer Platforms)
- 10Lead and/or provide oversight to technical onboarding and implementation, serving as the primary executive and engineering contact for the customer
- 11Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy
- 12Proactively monitor dynamic customer health scores and telemetry to ensure rapid time-to-value and resolve integration bottlenecks
- 13Carry a variable quota tied directly to new business acquisition and/or ongoing account growth
- 14Be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data
- 15Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives
- 16Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion
- 17Act as an AI-Augmented engineer
- 18Leverage AI agents and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, and basic telemetry monitoring
Требования
- 01Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Sales Engineering, or as a Forward Deployed Engineer
- 02Broad technical expertise spanning web security, networking (routing, DNS, DDoS mitigation), cloud infrastructure, and enterprise architecture
- 03Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles
- 04Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy
- 05Hands-on experience building, deploying, or architecting with Cloudflare AI Stack
Условия
- 01Washington DC location