Stripe3 дня назад
Solutions Architect, SMB (Pre-sales)
Зарплата не указана
Chicago
Обязанности
- 01Drive thought leadership and build executive relationships with key business and technical stakeholders including CIO, CTO, COO, CRO, CDO & Head of Payments; strive to become their trusted advisor
- 02Work to deeply understand the customer’s business objectives and apply Stripe’s payments, SaaS, Banking-as-a-Service and Link Network solutions to customer challenges
- 03Secure the technical win for Stripe’s products by delivering demos, responding to RFPs, evangelizing Stripe’s products, and collaborating internally on narratives that align with the customer’s goals
- 04Create scalable processes (1:M customer engagements, webinars, office hours, etc.), partnerships (with external and internal partners) and scaled assets (reusable videos/templates) to act as a force-multiplier in the sales process
- 05Expand Stripe’s footprint within existing accounts to new global markets and business units by introducing new capabilities and local payment methods
- 06Collaborate with multiple internal stakeholders including go-to-market, product and marketing to deliver impactful EBC briefings for SMB accounts
- 07Act as the voice of the customer to inform the product team on insights, trends, and opportunities across SMB accounts; work closely with professional services and partners to accelerate activations and time to live
- 08Collaborate with partners to help Stripe scale and reach its Total Addressable Market
- 09Approximately 25% travel is anticipated to connect in-person with users and collaborate internally
Требования
- 013+ years of total relevant experience (software development, enterprise sales/architecture, business development, etc.)
- 022+ years of experience in a similar customer-facing engineering role (e.g., solutions architect, sales engineer, customer success, professional services delivery) for a fin-tech/payment-tech/global software enterprise
- 03Experience as a customer-facing role presenting and architecting solutions
- 04Domain experience in the payments space is preferred
- 05Deep understanding or background in SDLC and understanding of REST APIs
- 06Experience writing code in at least 2 of the following languages: Ruby, Python, JavaScript, Java, Go, etc. (preferred)
- 07Outstanding oral and written communication skills, presentation skills, and ability to explain complex concepts to both technical and non-technical audiences
- 08Able and willing to learn Stripe solutions (Payments, Billing, Connect, etc.)
- 09Ability to understand how a wide variety of technologies and systems interact with each other (ERP, CRM, Billing, Tax, Legacy)
- 10Executive engagement skills and presence, with ability to establish strong relationships with key decision makers and build credibility at all levels
- 11Strong organizational/time management skills and ability to juggle competing priorities while working with multiple opportunities and customers
- 12Strong collaboration skills to work seamlessly with the broader GTM team to support users
- 13Experience solving open-ended business problems with a combination of technology and creative thinking
- 14Ability to travel per business needs