Instacart27.07.2026

Старший дизайнер опыта взаимодействия

Зарплата не указана
РЫНОК
9 750медиана по профессии
UX Writer / Content Designer · 5 вакансий с указанной зарплатой
6 827половина предложений: 9 167–12 00015 000
Работодатель не указал зарплату — сравните с рынком сами.
United States - Remote

Обязанности

  • 01Drive and lead experiences across consumer-facing products to create highly personalized journeys that meet households where they are — their routines, their needs, their goals — and build new layers of value into the core grocery experience.
  • 02Lead end-to-end experience design briefs across all surfaces and modalities, including agentic interfaces, that deepen how customers discover, shop, and build lasting habits with Instacart.
  • 03Craft narratives, naming, and value propositions for experiences and features, creating artifacts (strategy docs, flows, storyboards, internal decks) that help teams socialize strategies and ideas.
  • 04Define and own experience frameworks that map key journeys (first 3 orders, building repeat patterns, subscription adoption, household management) and clearly articulate the beats, rhythms, and jobs to be done at each step.
  • 05Shape content, hierarchy, and information architecture across surfaces: define how information is structured, named, and prioritized so users have clear comprehension at every step while the business and partners get the right visibility where it matters.
  • 06Codify experiential principles, functional and emotional, to guide what users should understand, decide, and feel across flows, then translate those principles into patterns, content hierarchies, and interaction rules that scale across teams.
  • 07Use AI-assisted prototyping and concept development as a core part of your practice, providing strong art direction, references, and experiential intent to generate flows and concepts that align with Instacart's design system, brand positioning, and evolving interaction patterns.
  • 08Design for visual clarity, pacing, and density, establishing patterns, grids, and rules that govern how modules, carousels, and key placements work (above vs. below the fold) to balance user needs, business objectives, and partner value.
  • 09Work with Research, and sometimes lead or plan it yourself, to uncover insights about how customers shop, build routines, and evolve over their lifecycle with Instacart, then translate those insights into concrete journey maps, flows, and experiential principles.
  • 10Raise the bar for experience-led thinking across the pods, mentoring partners.
  • 11Obsess user, cultural and industry shifts in food and shopping spaces and inspire new features that come with strong value propositions that can be uniquely owned by the Instacart brand experience and online grocery ecosystem.
  • 12Work very closely with teams across the end to end shopping experience as well as new modalities that help deliver experiences through AI and agentic based conversational interfaces.
  • 13Partner closely with Product, Engineering, Marketing, Brand, Data Science, and Research to drive measurable business outcomes while strengthening customer trust, affinity for the brand and long-term loyalty.

Условия

  • 01Flexible work location (home, office, coffee shop)
  • 02Regular in-person community events
  • 03Flex First approach