Veeva Systems10 дней назад
Senior Product Manager
Зарплата не указана
Full-TimeChina - Shanghai
Обязанности
- 01Work closely with customers to understand their business challenges, workflows, and requirements
- 02Translate customer needs into clear product requirements and scalable product solutions
- 03Manage the full product lifecycle, including market research, product planning, development, launch, adoption, and continuous improvement
- 04Identify product improvement opportunities and define and maintain the product’s mid- to long-term roadmap
- 05Define AI Agent use cases, including agent goals, workflows, context, tool usage, human-in-the-loop design, exception handling, and success criteria
- 06Work with Engineering, Design, Data, QA, and Solution Consulting teams to deliver high-quality AI Agent capabilities
- 07Define and monitor AI product quality metrics such as accuracy, task completion, reliability, user trust, adoption, and business value
- 08Use customer feedback and real-world product performance to continuously improve AI Agent capabilities
- 09Provide cross-functional leadership to align priorities, drive decisions, and ensure successful product delivery and go-to-market
Требования
- 017+ years of experience in digital products, AI solutions, or a related field, with demonstrated ownership of complex products or initiatives across the full lifecycle, from discovery and design through delivery, launch, adoption, and ongoing improvement
- 02Extensive customer-facing experience, with the ability to independently lead customer discovery and communicate effectively with senior business stakeholders
- 03Strong ability to understand complex customer workflows, identify the underlying business problems behind stated needs, and translate ambiguous requirements into clear product direction and solutions
- 04Hands-on experience designing, delivering, or continuously improving Generative AI, conversational AI, or AI Agent products
- 05Experience designing AI Agent use cases, including defining agent goals, workflows, context requirements, tool usage, human-in-the-loop mechanisms, exception handling, and success criteria
- 06Ability to define and evaluate AI product quality across dimensions such as accuracy, task completion, reliability, user trust, product adoption, and business value
- 07Strong product judgment, with the ability to challenge assumptions, make thoughtful trade-offs, and clearly explain product decisions to customers and internal stakeholders
- 08Proven cross-functional leadership, with the ability to build alignment with Product and Engineering teams, drive collaboration, and influence outcomes
- 09Ability to operate independently in a fast-moving, ambiguous, and highly customer-facing environment
- 10A high degree of professional ethics, integrity, accountability, and commitment to customer success
Условия
- 01Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world