DiliTrust2 days ago

People Operations Manager

Salary not specified
MARKET
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Tech Lead / Team Lead · 166 jobs with disclosed pay
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PermanentParis - La Défense

Responsibilities

  • 01Manage and develop two People Operations Specialists, setting priorities and ensuring responsive, high-quality service
  • 02Oversee the employee lifecycle, including onboarding, offboarding, mobility, contracts, amendments and employee records
  • 03Deploy global HR processes, policies and playbooks, and continuously improve workflows and employee touchpoints
  • 04Act as the first operational escalation point, ensuring clear communication and timely resolution
  • 05Own the administration and service quality of the MyHR mailbox, ensuring that all HR requests are managed accurately, consistently and efficiently
  • 06Coordinate HR administration across DiliTrust's international footprint with local stakeholders and external providers
  • 07Ensure employment documentation, payroll inputs, benefits administration and mandatory HR deliverables are accurate, timely and compliant
  • 08Act as the guarantor of legal and HR compliance across countries
  • 09Create, maintain and improve HR templates, including contracts, amendments, letters and related documentation
  • 10Own HRIS data quality, completeness and confidentiality
  • 11Supervise payroll preparation and validation across countries, stepping in when needed to support execution and resolve issues
  • 12Work closely with Finance to provide accurate, timely and reliable HR data for payroll, reporting and financial planning
  • 13Build and maintain People dashboards and KPIs, providing clear operational analysis
  • 14Manage payroll and HR administration providers, monitor service quality and contribute to budget tracking
  • 15Own DiliTrust's HRIS landscape and lead all new HRIS implementations
  • 16Identify and implement continuous improvement opportunities across People processes and employee touchpoints
  • 17Coordinate Learning & Development activities, including provider selection, learning-module design and delivery, learning administration, learning data and reporting
  • 18Partner with the Head of People Excellence to translate People transformation priorities into practical tools and routines, and measure adoption

Requirements

  • 016+ years of experience in People Operations within dynamic, fast-growing companies and international, multicultural environments
  • 02Strong hands-on expertise across the full employee lifecycle, HR administration, payroll coordination, contracts and HR compliance
  • 03Experience in project management and HR process deployment, from planning and coordination through implementation and day-to-day execution
  • 04Experience coordinating Learning & Development activities, including provider selection, learning-module design and delivery, administration and reporting
  • 05Strong knowledge of employment laws across multiple jurisdictions
  • 06Experience working with external providers and M&A experience are a plus
  • 07A genuine passion for operational excellence, innovation and continuously improving the employee and manager experience
  • 08High level of drive, ownership and proactivity, with a strong results orientation and the ability to move complex or new topics forward in a fast-paced environment
  • 09Structured, attentive to details and solution-oriented, with a strong employee experience focus and excellent stakeholder management skills
  • 10Fluency in French and English
  • 11Advanced Microsoft Office skills

What we offer

  • 01Based in our Paris office
  • 02Reporting to the Head of People Excellence
  • 03Positive and stimulating work environment
  • 04Happy at Work and Tech at Work labels since 2019