Twilio3 days ago

Deal Desk Analyst

RUB 5,680–7,100per month · before tax
Remote - Canada

Responsibilities

  • 01Analyze deal economics for standard and non-standard agreements, evaluating critical variables including pricing, discounting, term length, usage commitments, and gross margin impact
  • 02Partner with Sales to structure commercially sound deals by analyzing tradeoffs across price, volume, and risk, ensuring all structures align with Twilio’s financial guardrails
  • 03Build, maintain, and review financial models and pricing scenarios to support non-standard deal requests and senior leadership approval decisions
  • 04Own the end-to-end Deal Desk operational workflow in Salesforce/CPQ (from quote building and pricing approvals to Order Form creation, DocuSign execution, and opportunity closure), ensuring 100% data integrity and policy compliance
  • 05Establish trusted working relationships across Commercial Legal, Billing Operations, Corporate Finance, and Sales to streamline deal velocity—particularly during high-volume month- and quarter-end peaks
  • 06Act as a guardrail and educator for Sales and GTM teams, ensuring adherence to internal contracting policies, approval matrices, and discount governance
  • 07Collaborate with Sales and Legal to review and structure non-standard contract language within Order Forms, ensuring alignment with corporate risk and revenue recognition policies
  • 08Surface recurring deal patterns, approval exceptions, and operational friction points to contribute to the continuous improvement of Deal Desk workflows and system efficiencies

Requirements

  • 01A Bachelor’s or Associate’s Degree plus a minimum of 2 years of experience in Corporate Finance, Financial Planning & Analysis (FP&A), Commercial Finance, or an analytical GTM/Deal Desk role
  • 02If no degree, a minimum of 4 years of relevant analytical experience is required
  • 03Demonstrated analytical and financial skills, with a firm understanding of core financial concepts and the ability to explain financial tradeoffs clearly
  • 04Advanced Excel/Google Sheets skills, with proven experience building intermediate financial models, logic formulas, and scenario analyses
  • 05A diligent, detail-oriented skillset, with the ability to manage multiple high-velocity requests simultaneously while remaining extremely organized under tight deadlines
  • 06A self-starter with a “can-do” attitude who is comfortable asking clarifying questions and operating with high integrity that aligns with the Twilio Magic

What we offer

  • 01Remote work based in Ontario, British Columbia or Alberta, Canada
  • 02Occasional travel required to participate in project or team in-person meetings
  • 03Competitive pay
  • 04Generous time off
  • 05Ample parental and wellness leave
  • 06Healthcare
  • 07Retirement savings program
  • 08Additional compensation and benefits including incentive programs, commissions, equity grants, health and wellness benefits, retirement contributions, and paid time off based on role