Scale AI3 days ago

Senior Software Engineer, AI Operations, GPS

Salary not specified
MARKET
15,900median for this role
Data Scientist · 115 jobs with disclosed pay
5,000half of the offers: 12,796–20,50043,793
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Doha

Responsibilities

  • 01Act as the technical gatekeeper during the formal transition from Delivery to Maintenance
  • 02Conduct deep-dive reviews to ensure baseline code, prompts, and architecture meet strict maintainability and documentation standards before sign-off
  • 03Own technical response and resolution targets across multi-tiered service models
  • 04Lead Incident Governance, Root Cause Analysis (RCA), and P1/P2 mitigations within strict active support windows
  • 05Monitor production model performance, latency, and data drift
  • 06Manage prompt configuration repositories to maintain behavioral consistency and perform regression testing when LLM providers update underlying endpoints
  • 07Operationalize the boundary between Routine Maintenance and System Evolution
  • 08Assess incoming client requests and run comparative benchmarking on new AI models
  • 09Eliminate operational toil by engineering self-healing data pipelines, automated RAG indexing syncs, and telemetry tooling
  • 10Influence upstream Delivery teams to adopt architectural patterns that simplify ongoing maintenance
  • 11Serve as the senior technical point of contact for government and enterprise IT leads
  • 12Translate technical AI concepts into clear business impacts for non-technical stakeholders

Requirements

  • 015+ years in Software Engineering, MLOps, SRE, or Forward Deployed Engineering in heavy data or production AI environments
  • 02Advanced proficiency in Python, SQL, REST/gRPC APIs, and cloud architecture (AWS, Azure, or GCP)
  • 03Hands-on experience with MLOps tooling, vector databases, and LLM orchestration frameworks (e.g., LangChain, LlamaIndex)
  • 04Practical understanding of prompt version control, model benchmarking against evaluation datasets, RAG pipeline mechanics, and data drift detection
  • 05A drive to build systematic, automated fixes rather than applying temporary patches
  • 06Strong grasp of CI/CD for machine learning pipelines
  • 07Strong technical communication skills with the ability to manage client expectations, defend operational boundaries, and advise on long-term system roadmaps

What we offer

  • 01Work with strategic public sector partners
  • 02Operational Excellence focus
  • 03Client-facing technical role
  • 04Potential requirement for Qatar residency and employment with visa processing for candidates based in Qatar
  • 05Inclusive and equal opportunity workplace
  • 06Reasonable accommodations provided for applicants with disabilities