Okta3 days ago
Customer Success Executive, Dedicated
RUB 15,167–20,900per month · before tax
MARKET
15,900 ₽median for this role
Data Scientist · 115 jobs with disclosed pay
5,000half of the offers: 12,796–20,50043,793
At market · above 46% of offers
Chicago
Responsibilities
- 01Develop and nurture strong customer and C-Level relationships to understand their business goals and needs, ensuring retention, happiness, and a significant return on investment
- 02Cement yourself as a trusted and strategic advisor, translating complex technical concepts into actionable business outcomes
- 03Design and execute proactive success plans and Strategic Business Reviews (SBRs) with clear goals, KPIs, and timelines—turning strategy into measurable traction
- 04Champion customers internally and mobilize cross-functional partners across Sales, Support, Engineering, and Product to resolve escalations and lead coordinated success motions
- 05Gather and surface feedback that drives continuous improvement, actively challenging what needs to evolve
- 06Identify and communicate relevant new products and features, helping customers adopt and benefit from Okta's agentic capabilities
- 07Identify renewal risk and collaborate with internal teams to remediate, ensure a successful renewal, and proactively spot expansion opportunities
Requirements
- 01Have 10+ years of experience in a customer success, account management, or consulting role, managing relationships with large, complex enterprises
- 02Preferably working with a SaaS-based technical enterprise product
- 03Have a solid track record of delivering and scaling an exceptional customer experience, choosing ambition over comfort and consistently raising your own bar
- 04Demonstrate strong emotional intelligence and an elite level of relationship management and executive stakeholder development
- 05Possess exceptional presentation, communication, and project management skills, particularly when engaging with C-level executives to align technical goals with business value and drive what is next
- 06Have strong listening and analytical skills with the demonstrated ability to ask effective questions, dive deep, understand the customer’s business priorities, and anticipate their needs
- 07Exhibit strong interpersonal skills and the ability to work collaboratively and cross-functionally to win as a team
- 08Have good technical and problem-solving skills coupled with the ability to provide quick resolution to problems
- 09Experience in enterprise security tools is preferred
- 10Are willing to travel up to 25%
What we offer
- 01Annual On Target Compensation (OTE) range for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York and Washington
- 02OTE is inclusive of base salary and incentive compensation
- 03Okta offers equity (where applicable) and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave)
- 04Willing to travel up to 25%
- 05In-person onboarding experience