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Snowflake3 days ago

Talent Management Program Manager

Salary not specified
Полная занятостьУдалёнка

Responsibilities

  • 01Lead the day-to-day execution of the Performance Excellence cycle — tracking progress against key milestones, sending timely communications and reminders to employees, managers, and global People Team partners at each phase, and ensuring every deadline is met. Own Workday cycle logistics, including testing new launches, validating system configurations, and resolving user issues before each phase goes live. Equip employees and managers with clear, accessible resources — how-to guides, FAQs, and instructional materials — throughout the process. Advance ongoing program evolution by gathering cycle feedback, tracking enhancement requests, and coordinating technology and process improvements across platforms.
  • 02Manage end-to-end coordination of Employee Voice Survey and pulse survey cycles — from distribution lists and completion tracking to targeted reminders and timely delivery of results to People Business Partners and stakeholders. Equip users with the guidance needed to navigate and act on their results. Partner with the analytics team on data quality checks, anonymity thresholds, and dashboard updates. Maintain survey calendars, align listening program cadences, and track action item follow-through across cycles.
  • 03Serve as the functional system administrator for the Voice AI 360 platform. Manage the admin dashboard, whitelisting coordination, participant/provider invitation tracking, and real-time completion monitoring.
  • 04Act as the primary operational liaison with Procurement and Finance to manage Statement of Work (SOW) legal reviews, purchase orders, budget allocations, and vendor invoicing for platform scaling.
  • 05Assist in the rollout of talent reviews and succession planning by organizing meeting materials, managing participant lists, and ensuring all data templates are updated and ready for use.
  • 06Keep talent 'playbooks' and internal resource pages up to date. Ensure that instructional guides and FAQs are accurate and reflect the current process for each cycle — including documentation for the 360 user experience.
  • 07Act as a functional user of talent systems, helping to test new cycle launches and enhancements, and troubleshooting basic user issues.
  • 08Draft and distribute routine program updates and announcements. Help create simple, visually clear 'how-to' materials (using Google Slides or Canva) to assist employees in navigating talent tools.
  • 09Pull regular reports to track participation across all talent programs, identifying any gaps in completion, monitoring anonymized Team Insights dashboards, and escalating issues to the team as needed.
  • 10Provide feedback on the 'user experience' of cycles, suggesting small, practical tweaks to the coordination process to make it more efficient for the next time.

Requirements

  • 015+ years in HR coordination, talent operations, or program management.
  • 02Bachelor's degree in Human Resources, Business Administration, Organizational Development, or a related field — or equivalent experience.
  • 03SHRM-CP or PHR certification preferred.
  • 04Naturally incorporate AI tools into daily workflow and curious about how emerging technology can make programs smarter and more efficient.
  • 05Desire to understand the 'why' behind talent cycles while remaining focused on the 'how' of execution.
  • 06Enjoy working with checklists and project plans; motivated by seeing a project through to 100% completion.
  • 07High bar for accuracy, especially regarding employee data, program timelines, and data anonymity boundaries.
  • 08Comfortable using Google Workspace (Docs, Sheets, Slides), navigating HRIS platforms (Workday experience is a major plus), and quickly adapting to emerging HR tech platforms (such as Voice AI/conversational feedback tools).
  • 09Ability to write clear, concise instructions and communicate.