Snowflake3 days ago

Инженер по внедрению, Observe

Salary not specified
MARKET
15,167median for this role
Cloud Engineer · 21 jobs with disclosed pay
5,233half of the offers: 6,800–15,16761,617
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Полная занятостьUS-NY-New York

Responsibilities

  • 01Lead structured implementations for enterprise customers, from kickoff through initial production readiness
  • 02Design and configure telemetry ingestion pipelines across logs, metrics, and traces, including parsing, enrichment, normalization, and routing
  • 03Work hands-on with OpenTelemetry instrumentation and collectors, helping customers adopt modern, vendor-neutral observability standards
  • 04Migrate and modernize existing observability environments (e.g., Splunk, ELK, cloud-native monitoring tools) into Observe
  • 05Configure datasets, dashboards, alerts, and core observability assets aligned to customer use cases
  • 06Establish implementation plans, milestones, and success criteria in partnership with customers
  • 07Deliver practical, hands-on guidance that enables customers to become self-sufficient on the platform
  • 08Identify technical risks, data quality issues, or architectural gaps early and proactively address them
  • 09Capture implementation patterns, best practices, and reusable assets to improve consistency and scalability across the team
  • 10Collaborate closely with Observability Engineers, Architects, Support, Product, and Engineering to ensure smooth transitions and ongoing success

Requirements

  • 015+ years of experience in customer-facing technical roles such as implementation engineer, solutions architect, technical consultant, or SRE
  • 02Strong hands-on experience with observability platforms and telemetry pipelines
  • 03Practical experience with OpenTelemetry (instrumentation, collectors, exporters, pipelines)
  • 04Experience working with one or more commercial or open-source observability solutions (e.g., Splunk, ELK/Elastic, Datadog, New Relic, Dynatrace, Grafana)
  • 05Solid understanding of logs, metrics, and traces, including data modeling and tradeoffs at scale
  • 06Experience working in cloud environments (AWS, GCP, Azure) and modern application architectures
  • 07Ability to work directly with technical customer teams and communicate clearly at multiple levels
  • 08Strong problem-solving skills and comfort working through ambiguity in fast-moving environments

What we offer

  • 01This is a hands-on, post-sales technical role focused on delivering strong first outcomes, accelerating time-to-value, and establishing a solid foundation for long-term customer success
  • 02Implementation Engineers are deeply technical, customer-facing practitioners who work closely with customer platform, SRE, DevOps, and application teams during onboarding and early adoption
  • 03For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information: careers.snowflake.com