Twilio4 days ago

Senior Data and AI Specialist

Salary not specified
MARKET
15,667median for this role
Data Engineer · 11 jobs with disclosed pay
10,833half of the offers: 14,166–16,81220,833
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Remote - Canada

Responsibilities

  • 01Architect, test, and deploy LLMs and agents to automate unstructured, multi-step data investigations
  • 02Architect, test, and deploy automated workflows (using Python) to transform repetitive manual processes into scalable impact
  • 03Architect, test and deploy single-user tools and multi-user workflows to drive human efficiency
  • 04Implement strong data architecture and AI orchestration frameworks for safety, accuracy, efficiency and maintainability
  • 05Perform SQL queries and multi-step data analyses across complex telecommunications datasets to optimize gross margins, reduce fraud, and improve network quality
  • 06Design dashboards and repeatable BI solutions (using Tableau, Looker, or Python) that deliver actionable insights to business partners
  • 07Define key performance indicators (KPIs) and track performance over time
  • 08Collaborate with Carrier Relations, Enterprise Technology, Product, Supply Operations, and Finance to translate complex business needs into data requirements and governance standards
  • 09Write and verbally communicate insights that directly answer business questions
  • 10Act as a self-starter who takes end-to-end ownership of data products – from scoping requirements and authoring documentation to final execution and delivery
  • 11Ensure projects are delivered on time and to a high standard, positively impacting customer experience and company success

Requirements

  • 015+ years of professional experience in developing technical data and automation solutions
  • 02Extensive experience working with SQL and relational database schemas
  • 03Extensive experience with Google Sheets (or Excel), Tableau, and/or Looker
  • 04Experience using Python, APIs, or workflow platforms (e.g., Airtable, Coefficient, Zapier/n8n) to build automated data workflows and process pipelines
  • 05Experience building agents (e.g. Claude Code, Claude Cowork, OpenAI, Gemini) and training LLM models to solve complex, multi-step, unstructured problems
  • 06Strong understanding and orientation toward data management, governance, and hygiene
  • 07Sharp written and verbal communication skills to articulate findings
  • 08Able to break down business problems into manageable pieces
  • 09History of using technology safely with frameworks and metrics to ensure accuracy, efficiency, maintainability, and safety
  • 10Familiarity with telecom, messaging, and voice networks
  • 11Experience in SaaS, technology, management consulting, or investment banking
  • 12Experience in project management and communicating requirements to data teams
  • 13Experience working with customers, vendors, and external partners

What we offer

  • 01Remote-first work
  • 02Role will be remote and based in Ontario, British Columbia or Alberta, Canada
  • 03May be required to travel occasionally to participate in project or team in-person meetings
  • 04May be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings