Baseten4 days ago

Forward Deployed Engineer (Training)

Salary not specified
MARKET
15,900median for this role
Data Scientist · 115 jobs with disclosed pay
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Responsibilities

  • 01Act as each account's de facto CTO on Baseten, with final accountability for how their workloads are designed, run, and scaled
  • 02Take customer objectives from vague to shipped: frame the problem, define the spec and success criteria, build the PoC, and carry it through to production quickly, using the right tools for the problem
  • 03Design the evals and benchmarks that isolate where quality or performance falls short, then close the gap yourself, whether that means optimizing inference, improving the model through post-training, or reworking the eval itself
  • 04Be the first responder to mission-critical failures including triage, owning the fix directly or route to the owning team and stay accountable until it ships
  • 05Build internal systems so that each engagement is faster than the last. This includes tooling and automation for eval and deployment infrastructure, and the recipes and reference implementations that make the product more self-serve
  • 06Shape the product itself, channeling what your accounts need into the roadmap and shipping fixes and features into Baseten's codebase yourself
  • 07Do all of this across multiple accounts at once, sequencing the work, pulling in the right people at the right time, and keeping customers and internal stakeholders aligned on status and risk

Requirements

  • 01Minimum 1-2 years of software engineering experience, shipping and maintaining code in large production systems, ideally with breadth across the stack
  • 02Experience debugging complex production issues - working through logs, metrics, and traces to root-cause problems in unfamiliar systems
  • 03Confidence owning ambiguous technical problems. This includes triaging, making decisions under uncertainty, and knowing when to pull in other engineers who own the underlying systems
  • 04Motivation beyond pure engineering. An interest in wanting to work directly with customers, understand their problems firsthand, and influence the product
  • 05Clear communication on complex technical topics, whether you're talking to a customer's engineers or their leadership
  • 06Genuine curiosity about AI inference and training, and a drive to become an expert in the infrastructure powering it
  • 07Willingness to respond to customers outside regular working hours and participate in an on-call rotation
  • 08Excitement about solving problems for some of the largest and fastest-growing companies in the world running mission-critical AI workloads

What we offer

  • 01Competitive compensation, including meaningful equity
  • 02100% coverage of medical, dental, and vision insurance for employee and dependents
  • 03Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
  • 04Paid parental leave
  • 05Fertility and family-building stipend through Carrot
  • 06Company-facilitated 401(k)
  • 07Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities