OpenAI5 days ago

Technical Program Manager, Enterprise

Salary not specified
MARKET
13,534median for this role
Tech Lead / Team Lead · 166 jobs with disclosed pay
5,250half of the offers: 9,771–18,1061.2 млн
The employer didn't disclose pay — compare with the market yourself.
Полная занятостьSan Francisco

Responsibilities

  • 01Drive technical strategy and execution for enterprise product and AI workflow initiatives, from design through implementation, launch, customer rollout, and iteration
  • 02Partner with engineering teams to influence architectural direction, interface definitions, and implementation tradeoffs across full-stack products, APIs, integrations, and shared platform systems
  • 03Translate enterprise customer requirements into actionable product priorities across AI-powered workflows, agent experiences, integrations, permissions, data access, evaluations, identity, security, governance, and deployment readiness
  • 04Represent the needs of enterprise buyers, IT administrators, security teams, business leaders, developers, and end users in product and technical decisions
  • 05Identify adoption barriers, competitive gaps, and opportunities to make OpenAI products easier for organizations to evaluate, purchase, deploy, manage, and scale
  • 06Balance near-term customer needs and delivery commitments with long-term platform direction, technical quality, and responsible deployment
  • 07Coordinate enterprise launch readiness, including security and operational requirements, customer-facing dependencies, escalation paths, and post-launch follow-through
  • 08Drive alignment across Product, Engineering, Security, Safety, Legal, Design, and GTM, with clear ownership, milestones, sequencing, and decision-making
  • 09Work directly with enterprise customers, design partners, and customer-facing teams to identify high-value workflows, understand deployment friction, and turn recurring customer needs into scalable product and platform improvements
  • 10Define success through measurable improvements in enterprise activation, workflow quality, production readiness, sustained adoption, customer trust, and business impact
  • 11Improve execution through practical operating mechanisms, scalable tooling, and data- or AI-assisted workflows
  • 12Communicate program health, technical risks, recommendations, and consequential tradeoffs clearly to engineering teams and senior leadership

Requirements

  • 01Have a strong track record leading complex technical programs across enterprise software, cloud platforms, developer products, or AI systems
  • 02Bring strong technical acumen across several of the following areas: full-stack product systems, client technologies, API development, scalable architecture, and enterprise integrations, with a track record of influencing architectural direction and technical decisions
  • 03Understand enterprise requirements such as SSO, SCIM, role-based access control, audit logging, data residency, compliance, and administrative controls
  • 04Understand how enterprises evaluate, buy, deploy, and govern software, including the different priorities of buyers, administrators, security teams, developers, and end users
  • 05Can connect technical architecture, hands-on problem-solving, customer conversations, and strategic decisions, connecting implementation details to product direction and business outcomes
  • 06Bring strong product judgment across modern AI systems, including agents, connectors, tool use, retrieval or context, evaluations, and the tradeoffs across reliability, latency, cost, safety, and user experience
  • 07Exercise sound judgment in ambiguous environments and can bring structure to complex work without slowing teams down
  • 08Experience leading enterprise software launches involving security, identity, compliance, or deployment readiness is preferred
  • 09Communicate clearly, build trust across functions, and influence decisions without relying on formal authority

What we offer

  • 01This role is based in San Francisco, CA
  • 02We use a hybrid work model of 3 days in the office per week
  • 03Offer relocation assistance to new employees