Workato11 days ago

Senior Technical Architect

Salary not specified
MARKET
13,534median for this role
Tech Lead / Team Lead · 166 jobs with disclosed pay
5,250half of the offers: 9,771–18,1061.2 млн
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Sydney

Responsibilities

  • 01Participate as a lead architect in professional services engagements, including customised customer onboarding, statements of work, and other customer enablement activities
  • 02Lead business requirements sessions with customer technical and business stakeholders
  • 03Develop architectural designs for customer integrations and automations
  • 04Conduct recipe reviews and advise on unit, integration, and user acceptance testing best practices
  • 05Conduct production readiness assessments and advise on production deployment procedures
  • 06Conduct post-live deployment health checks and provide guidance on recipe and process optimisations
  • 07Provide thorough knowledge transfer to customer and partner teams
  • 08Apply and advise on Workato frameworks, including GEARS and the Workato Embedded Product Guide, aligned to customer organisational needs
  • 09Stay current with AI, agentic automation, and MCP-based integration trends, and help customers understand how these capabilities — including Workato’s Enterprise MCP — can extend and enhance their automation architectures
  • 10Serve as a Workato evangelist — demonstrating how Workato drives business automation across both direct and embedded deployments in a broad set of industries
  • 11Become the trusted technical advisor to customers and partners from an overall solution, architecture, and implementation perspective
  • 12Advise customers on organizational readiness, adoption, and governance practices required for AI and agentic automation initiatives to translate into measurable business value
  • 13Facilitate value-mapping and business case workshops that tie automation and AI initiatives to specific, trackable outcomes
  • 14Identify and proactively address the non-technical failure modes of AI projects — unclear ownership, poor process fit, weak executive sponsorship, change fatigue — during scoping and delivery
  • 15Partner with customer executive sponsors to define success metrics and track value realization post-go-live
  • 16Contribute to the growth of the Professional Services department by creating or enhancing content such as presentations, demos, white papers, best practices, architecture patterns — including MCP and agentic automation patterns — and online courses for use by customers and to enable our extended team
  • 17Mentor and train team members from pre-sales and post-sales teams, enabling them with content and knowledge
  • 18Develop content to coach our partner ecosystem on Workato delivery best practices

Requirements

  • 01Bachelor’s degree or equivalent in Computer Science, Software Engineering, or a related field; non-traditional but comparable proven experience will also be considered
  • 025+ years of technology transformation consulting, including hands-on implementation experience with one or more common integration, middleware, or API management solutions
  • 03Proven results leading and overseeing customer and/or partner success across: front-end and back-end solution architecture, enterprise architecture, development and test/release management strategies, change management, and direct leadership in designing solutions that meet or exceed customer needs
  • 04Experience documenting business processes and applying technology to optimise and automate them
  • 05Strong communication skills with the ability to engage effectively with technical, business, and C-level stakeholders
  • 06Deep understanding of security and governance requirements for large enterprise organisations
  • 07Strong interpersonal skills with the ability to convey and relate ideas to others and collaborate in a cross-functional environment
  • 08Excellent verbal and written communication skills, including the ability to communicate ideas visually and deliver professional presentations
  • 09Self-starter who can work independently and as part of a distributed team, with a willingness to take ownership of situations and problems
  • 10Ability to travel to client sites up to 25% (may vary based on prevailing circumstances)
  • 11Demonstrated ability to consult on organizational change and adoption, not solely technical implementation — able to speak credibly to why AI and automation initiatives fail to realize value even when the technology works

What we offer

  • 01Flexible, trust-oriented culture
  • 02Vibrant and dynamic work environment
  • 03Multitude of benefits they can enjoy inside and outside of their work lives
  • 04Ability to travel to client sites up to 25%