Roblox12 days ago

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Salary not specified
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12,354median for this role
IT Support / Helpdesk · 64 jobs with disclosed pay
5,714half of the offers: 8,520–16,354145,833
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Gurugram

Responsibilities

  • 01Deliver Exceptional Front-Desk Support: Serve as the primary point of contact for employees, visitors, contractors, and vendors while managing front-desk reception, phone inquiries, and room bookings
  • 02Manage Enterprise Access Control: Administer employee, contractor, and visitor badging procedures, verifying IDs and ensuring full compliance with Roblox security protocols
  • 03Operate Workplace Tools: Leverage systems such as Envoy, G Suite, and Genetec to process check-ins, maintain badge inventory, and resolve access permissions promptly
  • 04Streamline Onboarding & Offboarding: Coordinate physical security access requests for incoming hires and departing team members, supporting regular audits and compliance reporting
  • 05Elevate Workplace Operations: Support special events, maintain confidentiality, and ensure a highly organized, professional environment across our spaces

Requirements

  • 01Relevant Experience: Background in administrative support, corporate reception, workplace experience, or physical security operations
  • 02Tool Proficiency: Familiarity with visitor management platforms (Envoy), enterprise software (G Suite), or physical access systems (Genetec)
  • 03Strong Customer First Mindset: Excellent verbal/written communication and interpersonal skills with a commitment to maintaining a polished, welcoming environment
  • 04High Detail Orientation: Ability to multitask, handle confidential information discreetly, and maintain accurate access records in a fast-paced environment

What we offer

  • 01Roles that are based in an office are onsite Tuesday, Wednesday, and Thursday, with optional presence on Monday and Friday
  • 02Roblox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type
  • 03Roblox also provides reasonable accommodations to candidates with qualifying disabilities or religious beliefs during the recruiting process