Airbnb13 days ago

Старший UX-исследователь, Payments Growth (Mixed Methods)

RUB 15,000–18,667per month · before tax
United States

Responsibilities

  • 01Own end-to-end guest payments research
  • 02Effectively prioritize research across multiple workstreams
  • 03Plan and execute both foundational and evaluative research that shapes strategy and sharpens payments product experiences
  • 04Deliver quick reads when the team needs to move, and deeper studies when a decision warrants it
  • 05Triangulate qualitative and quantitative data to understand the payments experience
  • 06Distill complex insights into clear, actionable narratives
  • 07Communicate clearly and persuasively with stakeholders at every level
  • 08Partner closely with cross-functional teams including Product, Design, Business Operations, and Data Science
  • 09Facilitate brainstorming and workshops to drive research-backed product decisions

Requirements

  • 0110+ years of research experience
  • 02Deep expertise in both qualitative and quantitative methods
  • 03Demonstrated mastery of mixed-methods research
  • 04Hands-on ability to run statistical analysis and design/analyze surveys
  • 05Ability to lead foundational qualitative studies
  • 06Experience with payments, fintech, or other high-trust financial, high-complexity domains
  • 07A track record of influencing product and executive stakeholders with clear, compelling storytelling
  • 08Strong multi-tasking skills and project management skills
  • 09Effective at leading workshops and brainstorms with stakeholders

What we offer

  • 01Hybrid role requiring candidate to be based in San Francisco Bay area
  • 02Work from San Francisco office at least 2-3 days per week
  • 03Regular travel to San Francisco Airbnb office or attendance at offsites
  • 04Eligible for bonus, equity, benefits, and Employee Travel Credits