ClickUp17 days ago
Senior Partner Sales Support Specialist
Salary not specified
MARKET
12,375 ₽median for this role
IT Support / Helpdesk · 65 jobs with disclosed pay
5,714half of the offers: 8,583–16,667145,833
The employer didn't disclose pay — compare with the market yourself.
Полная занятостьУдалёнка
Responsibilities
- 01Provide day-to-day partner support to Enterprise Partner Managers across all regions (AMER, EMEA, APAC, LATAM), including deal registration processing, pipeline management, and opportunity tracking
- 02Own and process smaller partner-sourced deals end-to-end, managing them through internal systems to ensure fast, accurate closure
- 03Manage internal system administration (Salesforce, deal desk, CPQ) to remove friction from the partner deal cycle, including quote generation, order processing, and approval routing
- 04Coordinate and manage partner onboarding logistics, ensuring new partners are set up in systems, trained on tools, and equipped to transact effectively
- 05Maintain partner CRM data hygiene, ensuring accurate pipeline inputs, deal stage progression, and timely reporting for leadership
- 06Act as the internal point of contact for partner deal escalations, liaising with Deal Desk, Legal, Finance, and RevOps to unblock and accelerate closures
- 07Process MDF (Market Development Fund) submissions, track claims, and ensure timely reimbursement to partners
- 08Support partner communications by managing scheduling, follow-ups, and coordination across time zones
- 09Serve as a customer and partner-facing representative on Zoom, maintaining a professional and engaging presence in virtual meetings
- 10Monitor and troubleshoot system issues that impact partner deal flow, escalating where needed
- 11Identify and implement operational improvements to reduce deal cycle time and simplify internal processes for partner transactions
Requirements
- 013+ years of experience in sales support, sales operations, or partner operations within a SaaS or technology company
- 02Strong proficiency with CRM tools (Salesforce preferred) and productivity platforms
- 03Exceptional organisational skills with the ability to manage multiple priorities across time zones simultaneously
- 04Excellent written and verbal English communication skills
- 05Experience working in a globally distributed team environment and supporting stakeholders in AMER and EMEA time zones
- 06Highly detail-oriented with a bias toward action and process improvement
- 07Comfortable working independently with minimal supervision while maintaining strong communication with remote team members
- 08Must be based in the Philippines
- 09Willingness to flex working hours to overlap with EMEA/AMER business hours as needed
- 10Experience in a customer and partner-facing role, with confidence presenting and communicating on Zoom
What we offer
- 01Based in the Philippines
- 02Remote work
- 03Willingness to flex working hours to overlap with EMEA/AMER business hours as needed