Smartsheet20 days ago
Senior Security Engineer I, Customer Trust EMEA (Remote Eligible in the UK)
Salary not specified
-REMOTE
Responsibilities
- 01Lead Customer Trust operations across EMEA
- 02Respond to security questionnaires
- 03Manage vendor risk assessments
- 04Build trusted relationships with enterprise customers in EMEA regions
- 05Responsible for questionnaire triage, completion, and queue management for EMEA customers
- 06Work closely with EMEA sales teams
- 07Understand regional compliance requirements (GDPR, EU data protection, sector-specific frameworks)
- 08Ensure Smartsheet maintains a strong reputation for responsiveness and technical credibility in high-value markets
Requirements
- 015+ years of experience in customer trust, vendor risk management, security assessment, or customer-facing security roles at SaaS or cloud platform companies
- 02Proven experience completing and responding to customer security questionnaires, vendor assessments, and RFIs
- 03Strong understanding of GDPR, EU data protection, and regional compliance requirements
- 04Familiarity with data residency, data processing agreements, DPIAs, and how cloud services operate within EU regulatory frameworks
- 05Knowledge of GRC frameworks
- 06Working knowledge of SOC 2, ISO 27001, and compliance standards commonly referenced in EMEA assessments
- 07Solid technical security foundation
- 08Understanding of cloud architecture, access controls, encryption, incident response, data handling, and security best practices sufficient to provide credible responses to technical questions
- 09A degree in Computer Science, Computer Engineering, Cybersecurity or a related field or equivalent practical experience
- 10Excellent written and verbal communication
- 11Ability to explain technical security concepts clearly to both technical and non-technical stakeholders, and to adapt communication style for different audiences
- 12Queue and project management skills
- 13Comfort with ticketing systems, SLA tracking, and managing multiple concurrent questionnaires and customer interactions
- 14Eligible to work in the United Kingdom
What we offer
- 01Employer-paid Private Medical and Dental, additional cost for family members
- 02Monthly contributions toward your pension
- 03Monthly stipend to support your work and productivity
- 0425 days paid for Holiday + Bank Holidays + Flexible Time Away Program
- 0520 weeks fully paid Maternity Leave
- 0612 weeks fully paid Paternity/Adoption Leave
- 07Personal paid Volunteer Day to support our community
- 08Opportunities for professional growth and development, including access to Udemy online courses
- 09Company Funded Perks, including a counselling membership, salary sacrifice options, and your own personal Smartsheet account
- 10Teleworking options from any registered location in the UK (role-specific)
- 11Remote Eligible in the UK