Roblox24 days ago
Техник по аппаратному обеспечению и тестированию
Salary not specified
MARKET
16,333 ₽median for this role
Mobile Developer · 12 jobs with disclosed pay
9,000half of the offers: 15,438–16,81819,167
The employer didn't disclose pay — compare with the market yourself.
San Mateo
Responsibilities
- 01Receive, asset-tag, inventory, and physically install devices (phones, tablets, Macs, PCs, and potentially consoles/VR) into IDF rack environments
- 02Configure devices at the OS and network level, including MDM enrollment, provisioning profile installation, Wi-Fi/network setup, and ADB/CLI-based configuration per Engineering specifications
- 03Perform daily proactive health checks across the device farm, identifying and resolving stuck states, failed devices, loose cabling, thermal issues, and connectivity drops before they impact testing throughput
- 04Provide break/fix support for hardware failures during business hours, including battery swaps, cable replacements, device resets, and component-level troubleshooting
- 05Maintain accurate, auditable asset records, tracking device status, physical location (rack/shelf coordinates), hardware specs, testing harness assignment, and lifecycle stage
- 06Manage device retirement and recycling workflows, including secure data wipe and vendor coordination
- 07Support hardware procurement by receiving shipments, validating orders against POs, and coordinating with vendors and internal teams
- 08Participate in an on-call rotation for after-hours support, providing remote troubleshooting off-site and on-site physical intervention when business-critical test infrastructure requires immediate attention
- 09Provide clear, consistent reporting on device health, inventory status, and operational metrics to leadership
- 10Partner with Engineering to define and maintain runbooks for device setup, configuration standards, and escalation paths
Requirements
- 013+ years of experience in IT operations, device lab management, hardware support, or a similar hands-on technical role
- 02Strong working knowledge of iOS, Android, macOS, and Windows device configuration and troubleshooting
- 03Experience with physical infrastructure, IDF buildouts, rack-and-stack, structured cabling, and lab environments
- 04Familiarity with MDM platforms (e.g., Jamf, Workspace ONE, Intune) and device enrollment workflows
- 05Basic network configuration knowledge (VLANs, Wi-Fi, DNS, IP addressing)
- 06Demonstrated asset management discipline, accurate inventory tracking, lifecycle documentation, and audit readiness
- 07Experience with on-call rotations and the ability to respond to urgent on-site issues outside standard hours
- 08Strong organizational skills and attention to physical and data cleanliness
- 09Excellent communication and customer service skills, particularly when coordinating across technical teams
What we offer
- 01Fully on-site role in our San Mateo, CA offices
- 02Hourly Pay Range $50.27 — $61.58 USD
- 03Onsite Tuesday, Wednesday, and Thursday, with optional presence on Monday and Friday
- 04Participate in an on-call rotation for after-hours support