Fin24 days ago

Старший консультант по внедрению ИИ

Salary not specified

MARKET

13,534 ₽median for this role

Tech Lead / Team Lead · 166 jobs with disclosed pay

5,250half of the offers: 9,771–18,1061.2 млн

The employer didn't disclose pay — compare with the market yourself.

London

Responsibilities

01Lead end-to-end deployment programs for our largest customers, ensuring successful and timely implementation to Intercom and Fin
02Define project scope, success criteria, and timelines that align with each customer’s unique goals and support model
03Act as the primary point of contact for customers throughout implementation, managing communication, alignment, and expectations
04Partner cross-functionally with Sales, Customer Success, Engineering, and Product teams to design tailored deployment strategies and deliver measurable outcomes
05Facilitate discovery sessions to understand complex customer requirements and translate them into actionable technical and project plans
06Perform hands-on configuration of Intercom features — including automation, workflows, technical procedures and reporting
07Coordinate technical readiness activities, including integrations, data migrations, and security reviews
08Track key metrics on both the customer and Intercom side such as time-to-value, automation rates, and customer satisfaction, taking proactive steps to ensure successful outcomes
09Collaborate with our Product and R&D teams to surface feedback, identify improvements, and help shape future innovations
10Contribute to the evolution of our Deployment Services methodology, templates, and best practices

016+ years of experience in customer-facing implementation, deployment, or professional services roles, ideally within SaaS or AI technology companies
02Proven success managing large, complex projects with multiple stakeholders and workstreams
03Strong technical aptitude — comfortable configuring software platforms and discussing integrations, APIs, and data flows
04Excellent project management skills with a structured, proactive, and detail-oriented approach
05Exceptional communication and relationship-building skills, capable of influencing both executives and technical stakeholders
06Experience implementing or configuring platforms like Intercom, Zendesk, Salesforce, or similar customer experience tools is a plus
07Analytical mindset with strong problem-solving, prioritisation, and decision-making skills
08Adaptability and resilience in a fast-paced, changing environment
09Passion for technology, AI, and helping customers succeed

01Competitive salary and equity in a fast-growing start-up
02We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
03Regular compensation reviews
04Unlimited access to Claude Code and best-in-class AI tools; experimentation & building is encouraged & celebrated
05Pension scheme & match up to 4%
06Life assurance, as well as comprehensive health and dental insurance for you and your dependents
07Flexible paid time off policy
08Paid maternity leave, as well as 6 weeks paternity leave for fathers
09Cycle-to-Work Scheme with secure bike storage
10MacBooks are our standard, but we also offer Windows for certain roles when needed
11Hybrid working policy requiring at least three days per week in the office