OpenAI07/21/2026

Руководитель программы обучения клиентов

Salary not specified
MARKET
13,534median for this role
Tech Lead / Team Lead · 166 jobs with disclosed pay
5,250half of the offers: 9,771–18,1061.2 млн
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Полная занятостьУдалёнка

Responsibilities

  • 01Lead and develop a high-performing Customer Learning team
  • 02Own the customer-facing Learn experience, curriculum, and program portfolio—from strategy through results
  • 03Turn priority customer needs into role-based tracks, paths, and high-quality programs
  • 04Make the portfolio easy to understand, with clear starting points, progression, and relationships among experiences
  • 05Lead how learning reaches customers through owned and partner channels
  • 06Use customer and product evidence to measure impact and decide what to build, scale, improve, defer, or stop

Requirements

  • 0110+ years in customer education, product education, digital learning, customer adoption, or a related field
  • 02Substantial experience managing and developing a multidisciplinary customer education or learning team
  • 03Experience building and scaling a customer-facing learning program or portfolio, including strategy, planning, resourcing, delivery, and measurable results
  • 04Experience designing role-based learning and driving customer discovery and engagement across owned and partner channels
  • 05Evidence that your work changed product use, adoption, or measurable customer value
  • 06Excellent cross-functional leadership, executive communication, and curiosity about AI