Snowflake07/25/2026
Старший программный менеджер по партнерствам и операциям в области обучения
Salary not specified
MARKET
15,900 ₽median for this role
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Полная занятостьUS-CA-Dublin
Responsibilities
- 01Own execution and continuous improvement of the Authorized Training Partner (ATP) program: manage partner onboarding, certification, quality standards, and performance management within established frameworks
- 02Own partner selection decisions: evaluate applications, assess market fit, and determine which partners meet Snowflake's standards
- 03Activate and scale training partner participants in priority markets (LatAm, MENA, SEA, India), coordinating strategic delivery and tracking program outcomes
- 04Partner with regional GTM teams to align activations with in-region sales and partner strategies
- 05Own and report on partner program metrics: delivery volume, learner outcomes, NPS, content adoption, and business impact
- 06Build scalable quality enforcement mechanisms: observation protocols, feedback loops, remediation paths, and renewal requirements
- 07Coordinate with Localization/Internationalization teams to ensure partner-delivered content stays current with English-language releases
- 08Serve as primary partner relationship owner: troubleshoot issues, escalate blockers, and advocate for partner needs within Snowflake
- 09Identify opportunities to eliminate manual, multi-step workflows across operations
- 10Design and implement process improvements in partnership with program coordinators, including automation opportunities and workflow simplification
- 11Build documentation, playbooks, and enablement materials that help the team scale efficiently
- 12Surface insights from performance data to leadership with strategic recommendations for program evolution
- 13Partner with the Education Operations team to learn existing systems, identify bottlenecks, and design solutions
- 14Act as an internal consultant: diagnose operational inefficiencies, design workflow improvements, and lead implementation
- 15Upskill program coordinators on new tools, processes, and best practices
- 16Build frameworks that enable the team to scale without proportional headcount growth
Requirements
- 014 years + of experience in Program Management, Partner Operations, or Education Operations within a high-growth SaaS or cloud platform company
- 02Demonstrated experience designing and launching partner programs or channel enablement initiatives from the ground up
- 03Proven track record as DRI for complex, cross-functional programs with measurable business outcomes
- 04Strong decision-making skills: you make judgment calls independently and can defend your reasoning
- 05Excellent stakeholder management: you influence without authority and keep diverse teams aligned
- 06Process design expertise: you've built workflows, automated manual processes, and driven operational efficiency at scale
- 07Willingness and ability to travel ~25% for partner onboarding, regional activations, and team collaboration
- 08Partner Program & Execution: You're the go-to expert on training partner program operations. You have direct experience managing training partners, channel partners, or vendor networks
- 09Strategic & Operational Thinking: You naturally spot inefficiencies and design solutions. You build workflows that scale and can be executed by others
- 10Cross-Functional Influence: Experience collaborating with senior stakeholders across GTM, product, and operations teams. You align diverse groups without direct authority
- 11Technical & Domain Knowledge: Deep understanding of how technical training programs work: content delivery, instructor qualification, learner assessment, certification integrity, and quality assurance
What we offer
- 01Willingness and ability to travel ~25% for partner onboarding, regional activations, and team collaboration